Cancellation Policy

Effective Date: 24/12/2024

Mamito Store aims to provide a smooth and efficient shopping experience. If you need to cancel an order, please review our cancellation policy below.

1. Eligibility for Cancellations

You may cancel your order under the following conditions:

• The cancellation request is made within 30 minutes of placing the order.
• The order has not yet been processed, dispatched, or delivered.

2. How to Cancel an Order

To cancel your order:

1. Contact Customer Support:
   • Phone: 201012105604
   • Email: info@mamitostore.com
     Provide your order number and details.
2. Confirmation: Once your cancellation request is approved, you will receive a confirmation email or notification.

3. Refund for Cancelled Orders

• If you cancel your order before it is processed, a full refund will be issued to the original payment method.
• Refunds will be processed within 7 business days depending on your payment provider.

4. Non-Cancellable Orders

Cancellations are not allowed under the following circumstances:

• The order has already been processed, packed, or dispatched.
• The order includes perishable items (e.g., fresh produce, dairy products).

5. Partial Cancellations

• For orders containing multiple items, partial cancellations may be allowed if the request is made before processing.
• Contact customer support for assistance with partial cancellations.

6. Changes to Orders

If you need to modify your order (e.g., add or remove items), please contact customer support as soon as possible. Changes may not be possible once the order is processed.

7. Contact Us

For any questions or assistance with cancellations, please reach out to us:

• Phone: 201012105604
• Email: info@mamitostore.com